Shipping Policy
Last Updated: August 8, 2026
At Garhakota Basket, we aim to provide fresh, reliable, and convenient delivery services to our customers.
1. Delivery Area
Currently, fresh fruits and vegetables are available for doorstep delivery within a 6–8 km radius of our service location in Garhakota.
Delivery availability depends on the customer’s exact location and our serviceable delivery area.
Orders placed outside the serviceable 6–8 km delivery radius may not be eligible for fruits and vegetables delivery.
2. Products Available for Local Delivery
Our local delivery service currently covers:
- 🍎 Fresh Fruits
- 🥦 Fresh Vegetables
Availability may vary depending on stock and location.
3. Delivery Time
Delivery time may vary depending on:
- Order volume
- Product availability
- Customer location
- Weather conditions
- Local traffic and transportation conditions
The estimated delivery time provided at the time of ordering should be considered an estimate and may occasionally change.
4. Delivery Charges
Applicable delivery charges, if any, will be displayed during the ordering process.
Delivery charges may vary depending on the customer’s location, order value, and applicable offers.
5. Delivery Address
Customers must provide a correct and complete delivery address, including:
- Customer name
- Mobile number
- House/shop number
- Locality
- City
- PIN code
Incorrect or incomplete delivery information may result in delivery delays or cancellation.
6. Failed Delivery
If the customer is unavailable at the provided address or cannot receive the order, our delivery team may contact the customer to arrange delivery.
For fresh fruits and vegetables, repeated delivery attempts may not always be possible because these are perishable products.
7. Product Quality at Delivery
Customers are requested to check their fruits and vegetables when receiving the order.
If you receive an incorrect, damaged, or unacceptable-quality product, please contact Garhakota Basket as soon as possible.
Any refund or replacement request will be reviewed and approved according to our Refund & Cancellation Policy.
8. Delivery Delays
Delivery may occasionally be delayed due to circumstances beyond our reasonable control, including:
- Heavy rain or extreme weather
- Traffic conditions
- Local transportation issues
- High order volume
- Technical problems
- Other unforeseen circumstances
We will make reasonable efforts to deliver your order as soon as possible.
9. Service Area Changes
Garhakota Basket may change, expand, or restrict its delivery area based on operational requirements.
Any changes to the delivery area may be reflected on our website or during the ordering process.
10. Contact Us
For questions regarding delivery, please contact Garhakota Basket through the contact information available on our website.
Please provide your Order ID and registered mobile number when contacting us about an order.
Garhakota Basket
Fresh Fruits & Vegetables Delivered to Your Doorstep.