Privacy Policy
Last Updated: August 8, 2026
Welcome to Garhakota Basket. We respect your privacy and are committed to protecting the personal information you provide when using our website, services, and online shopping platform.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.
1. Information We Collect
When you use Garhakota Basket, we may collect the following information:
Personal Information
- Full name
- Mobile number
- Email address
- Delivery address
- City, state, and PIN code
- Account login information
Order Information
- Products ordered
- Order ID
- Order date and time
- Order amount
- Delivery information
- Order and transaction status
Payment Information
Payments may be processed through third-party payment providers. Garhakota Basket may receive transaction-related information such as payment status, transaction ID, and payment method.
We generally do not store your complete debit card, credit card, UPI PIN, CVV, or banking passwords on our servers.
Technical Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies and similar technologies
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Create and manage your customer account
- Contact you regarding your orders
- Provide customer support
- Process payments through authorized payment providers
- Send order confirmations and delivery updates
- Improve our products, website, and services
- Prevent fraud, misuse, and unauthorized activities
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to provide our services, including:
- Delivery and logistics partners
- Payment gateway providers
- Website hosting and technology providers
- Customer support service providers
- Government authorities or law-enforcement agencies when legally required
For example, your name, phone number, and delivery address may need to be shared with a delivery partner to complete your order.
4. Cookies
Garhakota Basket may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Keep you signed in
- Remember your preferences
- Maintain your shopping cart
- Understand website usage
- Improve website performance
You may be able to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.
7. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Raise a concern regarding the processing of your personal information
Some requests may be subject to legal, contractual, or operational limitations.
8. Children’s Privacy
Garhakota Basket is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
9. Third-Party Services and Links
Our website may use third-party services such as payment gateways, delivery services, analytics tools, or other external services.
These third parties may have their own privacy policies. We recommend reviewing their respective privacy policies before using their services.
Garhakota Basket is not responsible for the privacy practices of third-party websites or services that we do not control.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any changes will be published on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the contact details provided on the Garhakota Basket website.
Garhakota Basket
Everything You Need, All in One Basket.